Our registered users (“Members”) share their business identities, engage with their network, exchange knowledge and business insights, post and view relevant content, learn and find business and career opportunities. Content on some of our services is available to non-members (“Visitors”).
If you reside in the Republic of South Africa, you are entering into the User Agreement with ENN AFRICA [•], who will be responsible for your personal data provided to, or collected by or for, our Services. If you reside outside the Republic of South Africa States, you are entering into the Service Agreement with ENN AFRICA [•], who will be the controller of your personal data provided to, or collected by or for, our Services.
- INFORMATION WE COLLECT
- Information You Provide To Us
You provide data to create an account with us.
To create an account you provide data including your name, email address and/or mobile number, and a password. If you register for a premium Service, we ask you for payment (e.g., credit card) and billing information.
You create your ENN AFRICA profile (a complete profile helps you get the most from our Services).
You have choices about the information on your profile, such as your education, business experience, skills, photo, city or area and endorsements. Profile information helps you to get more from our Services, including helping business opportunities find you. It’s your choice whether to include sensitive information. We do not require members to include sensitive data (e.g., race, ethnicity, political opinions, religious or philosophical beliefs, physical or mental health, sexual life or criminal record) in their ENN AFRICA profile. If you choose to post any such data, it is visible to others like the rest of the profile information you provide on your profile. Please do not post or add personal data to your profile that you would not want to be publicly available.
Posting and Uploading
You give other data to us, such as by syncing your address book or calendar.
We collect personal data from you when you provide, post or upload it to our Services, such as when you fill out a form, respond to a survey, submit a [•] and or send [•]. If you opt to import your address book, we receive your contacts (including contact information your service provider(s) or app automatically added to your address book when you communicated with addresses or numbers not already in your list). If you sync your email or calendars with our Services, we will collect your “email header” and calendar meeting information (e.g. times, places, attendees and contacts).
- Information From Others
Content and News
Others may post or write about you.
You and others may post content that includes information about you on our Services (as part of blog posts, feed updates and comments, videos). Unless you opt-out, we collect public information about you, such as business-related news and accomplishments and make it available as part of our Services (e.g. suggestions for your profile, or notifications of mentions in the news).
Contact and Calendar Information
Others may sync their contacts or calendar with our Services.
We receive personal data about you when others import or sync their address book or calendar with our Services, or send messages using our Services (including invites or connection requests).
Customers and partners may provide data to us.
We receive personal data about you when you use the services of our customers and partners, such as [•] and [•] tracking systems providing us business data.
- Service Use
We log your visits and use of our Services, including mobile apps.
We log usage data when you visit or otherwise use our Services, including our sites, app and platform technology (e.g., our off-site plugins), such as when you view or click on content (e.g., learning video) or ads (on or off our sites and apps), perform a search, install one of our mobile apps, share articles or apply for jobs. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.
- Cookies, Web Beacons and Other Similar Technologies
We collect data through cookies and similar technologies.
- Your Device and Location
We receive data from your devices and networks, including location data.
When you visit or leave our Services (including our plugins or cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use our Services from a mobile device, that device will send us data about your location. Most devices allow you to prevent location data from being sent to us and we honor your settings.
If you communicate through our Services, we learn about that.
We collect information about you when you send, receive, or engage with messages in connection with our Services. For example, if you get an ENN AFRICA connection request, we track whether you have acted on it and will send you reminders. We also use automatic scanning technology on messages.
- Sites and Services of Others
We get data when you visit sites that include our plugins, ads or cookies or log-in to others’ services with your ENN AFRICA account.
We receive information about your visits and interaction with services provided by others when you log-in with ENN AFRICA or visit others’ services that include our plugin, ads, cookies or similar technologies.
We are improving our Services, which means we get new data and create new ways to use data.
- HOW WE USE YOUR DATA
We use your data to provide, support, personalize and develop our Services.
How we use your personal data will depend on which Services you use, how you use those Services and the choices you make in your settings. We use the data that we have about you to provide, support, personalize and make our Services (including ads) more relevant and useful to you and others.
Our Services help you connect with others, find and be found for business opportunities, stay informed and get training.
We use your data to authenticate you and authorize access to our Services.
Our Services allow you to stay in touch, in communication and up to date with peer, partners, clients, and other business contacts. To do so, you will “connect” with the business who you choose, and who also wish to “connect” with you. When you connect, you will be able to search each other’s connections in order to exchange business opportunities.
We will use data about you (such as profiles you have viewed or data provided through address book uploads or partner integrations) to suggest connections for you and others (e.g. Members who share your contacts) and enable you to invite others to become a Member and connect with you. You can also opt to allow us to use your precise location or proximity to others to suggest other nearby Members for you to connect with. It is your choice whether to invite someone to our Services, send a connection request, or allow another Member to become your connection. When you invite someone to connect with you, your invitation will include your name, photo, network and contact information. We will send invitation reminders to the person you invited. You can choose whether or not to share your own list of connections with your connections.
Visitors have choices about how we use their data.
Our Services allow you to stay informed about news, events and ideas regarding business topics you care about, and from entrepreneurs you respect. Our Services also allow you to improve your business skills, or learn new ones. We use the information about you to recommend relevant content across our Services, suggest skills you may have to add to your profile and skills that you might need to pursue your next opportunity. So, if you let us know that you are interested in a new skill (e.g., by watching a learning video), we will use this information to personalize content in your feed, suggest that you follow certain members on our site, or watch related learning content to help you towards that new skill. We use your content, activity and other data, including your name and picture, to provide notices to your network and others. For example, subject to your settings, we may notify others that you have updated your profile, posted a blog, took a social action, made new connections or were mentioned in the news.
We contact you and enable communications between members. We offer settings to control what and how often you receive some types of messages.
We will contact you through email, notices posted on our websites or apps, messages to your ENN AFRICA inbox, and other ways through our Services, including text messages and push notifications. We will send you messages about the availability of our Services, security, or other service-related issues. We also send messages about how to use the Services, network updates, reminders, suggestions and promotional messages from us and our partners. You may change your communication preferences at any time. Please be aware that you cannot opt out of receiving service messages from us, including security and legal notices.
We also enable communications between you and others through our Services, including for example invitations, groups and messages between connections.
We serve you tailored ads both on and off of our Services. We offer you choices to opt out of interest based ads, but you cannot opt out of seeing generic ads.
We target (and measure the performance of) ads to Members, Visitors and others both on and off of our Services through a variety of ad networks and exchanges, using the following data, whether separately or combined:
- Data from advertising technologies on and off of our Services, like web beacons, pixels, ad tags, cookies, and device identifiers;
- Member-provided information (e.g., contact information, title and industry);
- Data from your use of our Services (e.g., search history, feed, content you read, who you follow or is following you, connections, groups participation, page visits, videos you watch, clicking on an ad, etc.), including as described in Section 1.3;
- Information from others (e.g. advertising partners, publishers and data aggregators);
- Information inferred from data described above
We will show you ads called sponsored content which look like similar non-sponsored content, except that they are labeled ads or sponsored. If you take an action (such as like, comment or share) on these ads, your action is associated with your name and viewable by others, including the ad provider.
We adhere to self-regulatory principles for interest-based advertising and participate in industry opt outs from such ads. This does not opt you out of receiving advertising – you will continue to get generic ads or ads by advertisers not listed with these self-regulatory tools. You can also opt out specifically from interest-based advertising served through our platform for third parties.
Info to Advertisers
We do not share your personal data with any third-party advertisers or (other than hashed or device identifiers, to the extent they are personal data in some countries) ad networks for their advertising without your separate permission. However, if you click on an ad, the ad poster will know you visited the page that you clicked on. Also, advertising partners can associate personal data collected by the advertiser directly from you with our cookies and similar technologies. In such instances, we seek to contractually require such advertisers to obtain your explicit, opt-in consent before doing so.
We promote our Services to you and others.
We use data and content about Members for invitations and communications promoting membership and network growth, engagement and our Services.
- Developing Services and Research
We develop our Services and conduct research.
We use data, including public feedback, to conduct research and development for the further development of our Services in order to provide you and others with a better, more intuitive and personalized experience, drive membership growth and engagement on our Services, and help connect businesses to each other and to economic opportunity.
We seek to create economic opportunity for members of the global workforce and to help them be more productive and successful. We use the data available to us to research social, economic and workplace trends such as jobs availability and skills needed for these jobs and policies that help bridge the gap in various industries and geographic areas. In some cases, we work with trusted third parties to perform this research, under controls that are designed to protect your privacy. We publish or allow others to publish economic insights, presented as aggregated data rather than personal data.
Polls and surveys are conducted by us and others through our Services. You are not obligated to respond to polls or surveys and you have choices about the information you provide. You may opt out of survey invitations.
- Customer Support
We use data to help you and fix problems.
We use the data (which can include your communications) needed to investigate, respond to and resolve complaints and Service issues (e.g., bugs).
- Aggregate Insights
We use data to generate aggregate insights.
We use your information to produce aggregate insights that do not identify you. For example we may use your data to generate statistics about our users, their business or industry, the number of ad impressions served or clicked on, or the demographic distribution of visitors to a site.
- Security and Investigations
We use data for security, fraud prevention and investigations.
- HOW WE SHARE INFORMATION
- Our Services
Any information you include on your profile and any content you post or social action (e.g. likes, follows, comments, shares) you take on our Services will be seen by others.
Your profile is fully visible to all Members and customers of our Services. As detailed in our Help Center, your settings, degree of connection with the viewing Member, the subscriptions they may have, their usage of our Services, access channels and search types (e.g., by name or by keyword) impact the availability of your profile and certain fields.
Posts, Likes, Follows, Comments, Messages
Our Services allow viewing and sharing information including through posts, follows, likes and comments.
- When you share a post (e.g., an update, video or blog), the default (which you can change) is to share it publicly. Others who are not your connections will be able to find (including through search engines) and see your post.
- When you like, comment on or share another’s post, others will see it, including the person who initiated the post.
- In a group, posts are visible to others in the group. Your membership in groups is public and part of your profile unless you change the default settings.
- Any information you share through companies’ or other organizations’ pages on our Services will be viewable by it and others who visit those pages.
- When you follow a person or organization, you are visible to others and that “page owner” as a follower. We provide aggregate insights about the followers and viewers to the respective page owners.
- We let senders know when you act on their message, subject to your settings where applicable.
Your employer can see how you use Services they provided for your work (e.g. as a recruiter or sales agent) and related information. We will not show them your job searches or personal messages.
- Communication Archival
Regulated Members may need to store communications outside of our Service.
Some Members need, for legal or business compliance, to archive their communications and social media activity, and will use services of others to provide these archival services. We enable such archiving outside of our Services. For example, a financial advisor needs to archive communications with her clients through our Services in order to maintain her professional financial advisor license.
- Others’ Services
You may link your account with others’ services so that they can look up your contacts’ profiles or post your shares on such platforms.
When you opt to link your account with other services, personal data will become available to them. The sharing and use of that personal data will be described in, or linked to, a consent screen when you opt to link the accounts. For example, you may link your Twitter or WeChat account to share content from our Services into these other services, or your email provider may give you the option to upload your ENN AFRICA contacts into its own service. You may revoke the link with such accounts.
Subject to your preference, other services may look-up your profile.
Subject to your settings, excerpts from your profile will appear on the services of others (e.g., search engine results, mail and calendar applications that show a user a “mini” ENN AFRICA profile of the person they are meeting or messaging and social media aggregators “Old” profile information remains on these services until they update their data cache with changes you made to your profile.
- Related Services
We share your data across our different Services and ENN AFRICA-affiliated entities.
- Service Providers
We may use others to help us with our Services.
We use others to help us provide our Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated to not to disclose or use it for other purposes.
- 6 Legal Disclosures
We may need to share your data when we believe it’s required by law or to protect your and our rights and security.
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of ENN AFRICA, our Members, personnel, or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
- Change in Control or Sale
- OUR CHOICES AND OBLIGATIONS
- Data Retention
We keep most of your personal data for as long as your account is open.
We retain the personal data you provide while your account is in existence or as needed to provide you Services. Even if you only use our Services every few years, we will retain your information and keep your profile open until you decide to close your account. In some cases we choose to retain certain information (e.g., visits to sites carrying our “share with ENN AFRICA” or “apply with ENN AFRICA” plugins without clicking on the plugin) in a depersonalized or aggregated form.
- Rights to Access and Control Your Personal Data
You can access or delete your personal data. You have many choices about how your data is collected, used and shared.
We provide many choices about the collection, use and sharing of your data, from deleting or correcting data you include in your profile and controlling the visibility of your posts to advertising opt-outs and communication controls. We offer access to the personal data we have about you.
- Account Closure
We keep some of your data even after you close your account.
If you choose to close your ENN AFRICA account, your personal data will generally stop being visible to others on our Services within 24 hours. We generally delete closed account information within 30 days of account closure, except as noted below.
We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.
Information you have shared with others (e.g., through mail, updates or group posts) will remain visible after you closed your account or deleted the information from your own profile or mailbox, and we do not control data that other Members copied out of our Services. Groups content associated with closed accounts will show an unknown user as the source. Your profile may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.
- OTHER IMPORTANT INFORMATION
We monitor for and try to prevent security breaches. Please use the security features available through our Services.
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
- Cross-Border Data Transfers
We store and use your data outside your country.
We process data both inside and outside of the Republic of South Africa.
- Direct Marketing and Do Not Track Signals
Our statements regarding direct marketing and “do not track” signals.
We currently do not share personal data with third parties for their direct marketing purposes without your permission.
- Contact Information
You can contact us or use other options to resolve any complaints.
If you have questions or complaints regarding this Policy, please contact ENN AFRICA online [•].